Last updated: 21 August 2026
Privacy Policy
MERLIN SOFTWARE PTY LTD (“Merlin Software”, “we”, “us” or “our”) respects your privacy. This policy explains how we handle personal information collected through merlinsa.site and in our business communications.
Information we collect
We may collect information you choose to provide, including your name, business name, email address, telephone number and the content of your enquiry. We may also receive basic technical information such as browser type, device type, IP address and pages visited when standard website hosting logs or analytics are used.
How we use information
- To respond to enquiries and provide requested information.
- To deliver, support and improve our products and services.
- To operate, secure and understand the performance of this website.
- To meet legal, regulatory and record-keeping obligations.
Cookies and analytics
This website may use essential cookies needed for security and operation. If analytics or advertising services are introduced, they may use cookies or similar technologies to measure website use. You can control cookies in your browser. Where required, we will request consent before using non-essential cookies.
Google services
If we use Google services, including Google Analytics or Google Ads, Google may process information according to its own privacy policy. Advertising settings can be managed through your Google account. We do not sell personal information.
Disclosure and overseas processing
We may disclose information to service providers who help us operate our website or business, or where required by law. Some providers may process information outside Australia. We take reasonable steps to use providers that protect personal information appropriately.
Security and retention
We use reasonable administrative and technical measures to protect personal information. We retain information only for as long as reasonably needed for the purposes described above or as required by law.
Your choices and rights
You may request access to or correction of personal information we hold about you, or ask a privacy question or make a complaint. Contact us using the details below. We will respond within a reasonable period.
Contact
Privacy Officer, MERLIN SOFTWARE PTY LTD
270 Grange Rd, Flinders Park SA 5025, Australia
Email: Garland@merlinsa.site
Phone: +61 8 8354 1600